Frequently asked questions

1. How do I place an order via WhatsApp?

Simply click the "Inquire via WhatsApp" button on any dress you like. Share the outfit photo along with your required measurements or color preferences, and our team will assist you with customization, pricing, and order placement.

How long does delivery take for international orders?

Standard boutique crafting and custom stitching usually take 10 to 14 business days. Once dispatched, express international delivery takes approximately 3 to 5 business days.

Can I get custom sizing and alterations?

Yes! Because we source directly from local artisans, every outfit can be fully customized according to your exact size, sleeve length, lining preferences, and color choices.

What payment options are available for overseas customers?

We offer convenient and secure international payment methods, including direct international bank transfers, Wise (TransferWise), and online debit/credit card invoices.

Do you ship internationally to the UK, USA, or Canada?

We're currently delivering to London, UK, and will soon be delivering to the USA or Canada.

Are the outfit colors and embroidery exact to the photos?

Yes, all featured photos showcase our actual artisan craft and real fabrics. Since hand-embroidered work is crafted individually by skilled artisans, minor natural variations add to the unique charm of every custom piece.

Customer reviews

Discover what our clients think about our service

I ordered three formal dresses for a family wedding in Manchester. The hand-embroidered work and fabric quality exceeded my expectations! The entire process via WhatsApp was smooth, and delivery was right on time. Highly recommended for international orders!

Ayesha Khan — Manchester, UK

"Ordered my nikkah dress through WhatsApp, and it’s perfect! The custom measurements fit impeccably, and the artisan skill is evident in every stitch. It arrived well before the date in Birmingham. A seamless experience, thank you

Farah S. — London, UK

★★★★★

★★★★★